Privacy
Policy
Opulent Stays Inc. (“Opulent Stays,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and property management services.
By engaging with our services, you agree to the practices outlined below.
1. Information We Collect
- Owner Information: name, email, phone number, mailing address, property details, and payout information.
- Guest Information: booking details, contact information, and communication history (as provided by booking platforms).
- Service Providers: cleaner or contractor details necessary for coordinating property operations.
- Website Data: IP address, browser type, and limited analytics (cookies) to improve site performance.
2. How We Use Your Information
- To provide and manage property management services.
- To coordinate bookings, guest communication, and property operations.
- To process payments and owner payouts securely.
- To comply with municipal and provincial licensing requirements.
- To send service updates or marketing communications (opt-out anytime).
3. Sharing of Information
We do not sell or rent your personal data. Information may be shared only with:
- Booking Platforms (e.g., Airbnb, Vrbo) to process reservations.
- Payment Processors to facilitate secure transactions.
- Trusted Vendors (cleaning, maintenance) for property operations.
- Regulatory Authorities if legally required.
4. Data Retention
We retain records only as long as necessary to provide services or comply with legal requirements.
5. Cookies & Tracking
Our website uses cookies to enhance browsing and analyze traffic. You can disable cookies in your browser, but some features may not function properly.
6. Security
We use reasonable safeguards to protect your information, though no online system can be 100% secure.
7. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us at info@opulentstays.ca
8. Updates to This Policy
We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy, please contact:
- info@opulentstays.ca
- Vancouver, BC
Last updated: September 25th 2025